Introduction
Creative AI Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Email address, username, and password when you create an account
- Profile Information: Name, profile picture, and other information you choose to provide
- Usage Data: Information about how you use our app, including features accessed and time spent
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Content Data: Text, images, and other content you create or upload through our app
Automatically Collected Information
We automatically collect certain information when you use our app:
- Log data (IP address, browser type, pages visited, time and date of visits)
- Device information (hardware model, operating system version, unique device identifiers)
- Usage analytics (app features used, session duration, crash reports)
- Location data (if you grant permission)
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our AI-powered content creation services
- Personalization: To customize your experience and provide relevant content and features
- Communication: To send you updates, notifications, and respond to your inquiries
- Analytics: To analyze usage patterns and improve our app's performance and features
- Security: To protect against fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
AI Model Integration
Creative AI Hub integrates with third-party AI models including ChatGPT, Claude, Gemini, DeepSeek, Grok, and Microsoft Copilot. When you use these services:
- Your prompts and generated content may be processed by these third-party AI providers
- We do not control how these providers handle your data
- Please review the privacy policies of these AI providers for more information
- We implement appropriate safeguards to protect your data during transmission
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our app
- AI Providers: With AI model providers to process your requests and generate content
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
- Employee training on data protection practices
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your data when:
- You request account deletion
- The data is no longer needed for the original purpose
- Legal retention periods have expired
- You withdraw consent (where applicable)
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing of your information
- Objection: Object to processing of your information for certain purposes
- Withdraw Consent: Withdraw consent where processing is based on consent
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@creativeaihub.com
- Address: Creative AI Hub Privacy Team, [Your Business Address]
Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)
- Other applicable local and international privacy laws
This Privacy Policy was last updated on December 2024. We reserve the right to modify this policy at any time, so please review it frequently.