Frequently Asked Questions

Creative AI Hub is an AI-powered content creation app that provides access to multiple AI models including ChatGPT, Claude, Gemini, DeepSeek, Grok, and Microsoft Copilot. It offers features like smart templates, AI image generation, PDF analysis, language translation, and voice assistance to help creators produce high-quality content efficiently.

We support six major AI models:

• ChatGPT - OpenAI's powerful language model
• Claude - Anthropic's helpful AI assistant
• Gemini - Google's advanced multimodal AI
• DeepSeek - Optimized for various creative tasks
• Grok - X's AI with real-time knowledge
• Copilot - Microsoft's productivity-focused AI

Yes, Creative AI Hub offers a free tier with limited AI generations and basic templates. We also offer a Premium subscription ($9.99/month) that includes unlimited AI generations, access to all premium templates, priority processing, ad-free experience, and premium support.

Our AI image generation feature allows you to create stunning visuals by simply describing what you want. You can specify artistic styles, moods, dimensions, and other parameters. The AI will generate high-quality images in seconds. Free users get limited generations, while Premium users enjoy unlimited access.

We offer a comprehensive library of professional templates including:

• Blog posts and articles
• Social media content
• Business proposals
• Creative writing
• Academic papers
• Email templates
• Marketing copy
• And much more!

You can upload PDF files (up to 5MB) and our AI will instantly analyze the content. The AI can summarize documents, answer questions about the content, extract key insights, and help you find specific information within your PDFs. This is particularly useful for research, document review, and content extraction.

Creative AI Hub requires an internet connection to access AI models and generate content. However, you can view previously generated content and saved templates offline. We're working on adding more offline capabilities in future updates.

You can create an account by downloading the app from the App Store or Google Play Store. During the initial setup, you'll be prompted to sign up using your email address or Google account. Account creation is free and takes just a few minutes.

To upgrade to Premium, go to the Settings or Pricing section in the app and tap "Upgrade to Premium." You'll be redirected to your device's app store to complete the purchase. Premium subscriptions are managed through your Apple ID or Google Play account.

Yes, you can cancel your Premium subscription at any time through your device's app store settings. Your Premium features will remain active until the end of your current billing period. You can also manage your subscription directly in the app's settings.

Refund requests are handled through your device's app store (Apple App Store or Google Play Store) according to their respective refund policies. We don't directly process refunds, but we're happy to help you with any issues you may experience with the app.

Yes, we take data security seriously. We use industry-standard encryption for data in transit and at rest, implement access controls, and regularly conduct security assessments. We also comply with applicable data protection laws and have a comprehensive privacy policy you can review.

We collect account information (email, username), usage data (features used, session duration), device information, and content you create through the app. We use this data to provide and improve our services, personalize your experience, and ensure security. For detailed information, please see our Privacy Policy.

Yes, you can delete your account and associated data at any time through the app settings. Once deleted, your account and personal data will be permanently removed from our systems within 30 days. Some data may be retained for legal compliance purposes as outlined in our Privacy Policy.

If you're experiencing issues, try these troubleshooting steps:

• Restart the app
• Check your internet connection
• Update to the latest version
• Clear app cache (Android) or restart device (iOS)
• Contact our support team if issues persist

You can contact our support team by:

• Email: support@creativeaihub.com
• In-app support chat (Premium users get priority)
• Through the app's Help & Support section

We typically respond within 24-48 hours.

Yes! We're constantly working on new features and improvements. Some upcoming features include:

• More AI models and capabilities
• Enhanced offline functionality
• Team collaboration features
• Advanced customization options
• Integration with popular productivity tools

Follow our updates in the app store for the latest releases!